1. Acceptance of Terms

These Terms of Use ("the Terms of Use") govern your ("the User" / "You") use of the (Lookisa (Pty) Ltd (“Lookisa”)) website located at the domain name (www.lookisa.com) ("the Website"). By accessing and using the Website, the User agrees to be bound by the Terms of Use set out in this legal notice. If the User does not wish to be bound by the Terms of Use, the User may not access, display, use, download, and/or otherwise copy or distribute any Content obtained from the Website. The Terms of Use become effective when you access the site for the first time and constitute a binding agreement between Lookisa and the User, which will always prevail. The current version of the Terms of Use will govern our respective rights and obligations each time you access this site.

By accessing and using the Website the User agrees and acknowledges that Lookisa will be processing the User’s personal information and / or use of the Website in order to render the Online Services. Lookisa confirms that it will process the personal information of the User in accordance with the provisions of the Protection of Personal Information Act, Act 4 of 2013, and has implemented appropriate security safeguard measures to protect the personal information. Personal information will only be processed for a legitimate business purpose and will only be shared with a third party where it is necessary to render the Online Services or as is required by law.

By accepting these terms, the user consents to:

• Quollison (Pty) Ltd processing their personal information in order to provide the Online Services which includes, but is not limited to, processing the information with dent detection API providers, for the purposes of evaluating and processing the User's request, to ensure that the most accurate and competitive repair estimates are received;
• Quollison (Pty) Ltd processing their personal information in order to provide the Online Services which includes, but is not limited to, processing the information with risk information agencies (where applicable) for the purposes of evaluating and processing the User's request, to ensure that the most accurate and competitive rates are received; and
• Lookisa (Pty) Ltd sending the information provided by the User to affiliated partners, for the purposes of them responsibly marketing their products and services to the User.

Should the User wish to receive a quote, the User will be prompted further to agree to the processing of the User's information in order for Lookisa (Pty) Ltd to render the Online Services. Should the User not agree to such processing, Lookisa (Pty) Ltd will suspend the service and will not be able to provide the User with the Online Services.

If a User has previously agreed to Lookisa (Pty) Ltd processing their personal information, this consent will remain in force until the User has requested Lookisa to refrain from such processing.

By accessing or using www.lookisa.com ("the Website"), you agree to comply with and be bound by the following terms and conditions ("Terms of Service"). If you do not agree to these terms, please do not use the Website.

2. Changes to Terms

We reserve the right to modify these Terms of Use (in part, or wholly) at any time. Any changes will be posted on this page, will become effective upon such changes being posted to the Website. The User’s continued use of the Website after such changes are posted constitutes acceptance of the Terms of Use published here at the time of any visit to the Website.

Lookisa (Pty) Ltd reserves the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any time and without notice.

3. Use of the Website

Eligibility: Users must be at least 18 years old to use the Website.

License: Lookisa (Pty) Ltd grant Users a limited, non-exclusive, non-transferable, and revocable license to use the Website for personal, non-commercial use. This Website and the Content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without the express prior written consent of Lookisa (Pty) Ltd.

Vendor quotations: Quotations provided by vendors are only illustrative, are non-binding and constitute an estimate based on the information provided to vendors. Vendors may, upon physical inspection of a vehicle, provide an updated quotation.

Insurance, service, warranty and motorplan quotes: The quotes presented, are based on limited information, provided by the User. The quotes are only illustrative and not a binding offer. The quotes are subject to change, based upon the verification and further consideration of more comprehensive risk related information that Users will be required to disclose, when agreeing to the provider contacting them.

Prohibited Conduct: By accessing the Website, Users agree not to:

• Use the Website for any illegal purpose;
• Upload or transmit harmful content, including viruses; and
• Attempt to gain unauthorized access to the Website or other users' accounts.

4. User Accounts

Account Creation: To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information.

Account Termination: We reserve the right to terminate your account at our discretion if you violate these Terms of Service.

5. Content and Intellectual Property

Ownership: All Content on the Website, including text, images, and logos, media is the property of Lookisa (Pty) Ltd or its affiliates and is protected by South African and International copyright laws. Accordingly, any unauthorised copying, reproduction, retransmission, distribution, dissemination, sale, publication, broadcast or other circulation or exploitation of the Content will constitute an infringement of such copyright and other intellectual property rights.

User Content: By submitting content to the Website, you grant us a worldwide, royalty-free, and non-exclusive license to use, reproduce, and distribute your content.

6. Privacy

Use of the Website is also governed by our Privacy Policy, which explains how Lookisa (Pty) Ltd collects, uses, and protects your personal information. Lookisa (Pty) Ltd makes every effort to protect data provided by Users, will not be responsible for any damages the User or any third party may suffer as a result of the sending or receiving of confidential or personal information that the User submits to Lookisa (Pty) Ltd through the Internet or other means of communication, or that the User expressly or implicitly authorises Lookisa (Pty) Ltd to receive.

7. Third-Party Links

The Website may contain links to third-party websites. Lookisa (Pty) Ltd is not responsible for the content or practices of these third-party sites and encourage you to review their terms and privacy policies.

8. Disclaimers and Limitation of Liability

As-Is" Basis: The Website is provided on an "as-is" and "as-available" basis without warranties of any kind, either express or implied. Use of the Website is at the risk of the User and the User assumes full responsibility for any loss or damage resulting from their use of the Website and their reliance on any of the Content or a part/s thereof, contained on the Website.

The Website provides a platform for price discovery for dent and scratch repair as well as car insurance, warranty, service and motor plan quotes and will not in anyway be held liable for any claims, damages, or expenses resulting from interactions and transactions between the website's Users and vendors and affiliates. Lookisa (Pty) Ltd makes no warranty as to the availability, accuracy or completeness of the Content available on the Website and shall not be held liable for any direct or indirect, special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Website or any functionality thereof, or of any linked website, even if Lookisa (Pty) Ltd is expressly notified thereof.

Limitation of Liability: In no event shall be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Website. Lookisa (Pty) Ltd will not be liable for:

• any interruption, malfunction, downtime or other failures of the Website or related databases, systems or network, for any reason;
• any loss or damage in respect of customer data or other data, directly or indirectly, caused due to any malfunction of the Website or related databases, systems or network, power failures, unlawful access to or theft of data, computer viruses or destructive code on Lookisa (Pty) Ltd’s Website or related database, system or network, programming defects or negligence; or
• any event over which Lookisa (Pty) Ltd has no direct control.

9. Indemnification

The User unconditionally and irrevocably agrees to indemnify, defend, and hold harmless Lookisa (Pty) Ltd, its affiliates, and its employees from all and any loss, liability, actions, lawsuits, proceedings, costs, demands and damages of all and every kind, (including direct, indirect, special or consequential damages), and whether in an action based on contract, negligence or any other action, arising out of or in connection with the failure or delay in the performance of the services offered on the Website, the use of the services offered on the Website, the Content available on the Website or any other matter, directly or indirectly, related to the User's use of the Website, whether due to Lookisa (Pty) Ltd's negligence or otherwise.

10. Governing Law

This Website is controlled, operated and administered by Lookisa (Pty) Ltd within the Republic of South Africa. These Terms of Use shall be governed by and construed in accordance with the laws of Your Country/State, without regard to its conflict of law principles.

11. Contact Information

If you have any questions about these Terms of Use, please contact us at support@lookisa.com.